Hardware faults that develop under normal use within 12 months of delivery. If something goes wrong, we’ll repair or replace it.

Try your monitor at home, risk-free. If it’s not for you within 30 days, send it back for a refund. Just return it in the same condition with all accessories

Minor cosmetic blemishes are possible on back casing (not common), but the screen will be clean and fully functional without any scratches or marks.

• Grade A: Excellent overall; minimal cosmetic signs of use.

• Grade B: Light cosmetic wear that doesn’t affect performance.

At minimum: the monitor, UK power lead/adapter, and a display cable (HDMI or DisplayPort), plus a stand unless the listing says otherwise. Check each product page’s What’s Included section for exact contents.

Unless the listing says “no stand,” a stand is included. Most models support VESA mounting—we list the pattern (e.g., 75×75, 100×100) on each page. Mounting screws may come with your arm/bracket rather than the monitor.

Yes. We run pixel, brightness, and colour-uniformity checks and reject panels with defects beyond acceptable industry tolerance. If you spot an issue on arrival, contact us and we’ll sort it.

Many FHD/QHD models support 120Hz over HDMI or DisplayPort. Console support varies by model and resolution, so check the product specs (refresh rate, HDMI version) and your console settings. All monitors over 120Hz refresh rate are supported.

Listings state Adaptive Sync/FreeSync support. Many FreeSync monitors also work in G-SYNC Compatible mode on NVIDIA GPUs, but behaviour can vary by model and driver.

Orders are shipped with a tracked courier and protective packaging designed for fragile electronics. Delivery is ensured to be completed within 48 Hours - Free!

If the item is faulty on arrival or develops a covered fault within warranty, we’ll make it right. We will provide you with a shipping label and have your refund or replacement processed the same day!

Email us with your order number, a description of the issue, and (if helpful) photos or a short video. Our team will troubleshoot quickly and arrange a repair, replacement, or refund as per your warranty/guarantee.